Returns & Exchanges
At Gioia Wall Art, we want you to love your new space, which is why we offer a 30-day change-of-mind return policy for all our premium wall art and home decor. If your selection isn’t the perfect fit, we are happy to assist with a return or exchange to ensure your home looks exactly as you imagined.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of receiving your order with your order number and the reason for your return.
- 2.Prepare Your Artwork
Ensure the art is in its original condition and securely packaged in its original protective wrapping and box to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label or ship the item to our warehouse using a tracked courier service to ensure safe arrival.
- 4.Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund or store credit within 5-7 business days.
